PRIVACY POLICY

This Privacy Policy describes the policies of Hutz Lighting Technique 1986 (Pty) Ltd, trading as Hutz Medical, 26 Henry Ford Road, Neave, Port Elizabeth, Eastern Cape, 6020, South Africa, on the collection, use and disclosure of your information which is collected when you use our website: https://www.hutzmedical.com (the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted on the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information we collect

We will collect and process the following personal information about you when you provide it on one of our website’s contact forms or via a direct mail from our website. Find out more about how we use this information under the section “How we use your information”.

For EU users: The legal basis for the processing of this data is the declaration of consent given by you within the meaning of Article 6(1) b) GDPR.

      1. Name
      2. Company Name
      3. Email Address
      4. Telephone Number

In addition, the following data is collected and processed based to protect our legitimate interest in the trouble-free operation of our website:

      1. IP address
      2. Date and time of the request
      3. Address of the request (URL)
      4. Meta information, such as amount of data returned and time taken
      5. Request and response header information like HTTP Status (e.g. successful or failed), web page from which the request originated, user agent information indicating browser, operating system and versions.

The data automatically anonymised and is stored for a period of up to 2 months. For EU users, Art. 6 (1) lit. f) GDPR applies.

How we use your information

We will use the information that we collect about you in the enquiry form or your direct email from this website to respond to and further manage your enquiries, requests, or submitted messages. 

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances, as described below:

We require such third parties to use the personal information. We transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling said purpose.

We may disclose your personal information for the following:

      1. To comply with applicable law, regulation, court order or other legal process;
      2. To enforce your agreements with us, including this Privacy Policy;
      3. To respond to claims that your use of the Service violates any third-party rights.

If the Service or company is merged or acquired by another company, your information will be one of the assets that is transferred to the new owner.

Retention of your information

We will retain your personal information with us for as long as we need it to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods for such purposes as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to:

  • access and rectify or erase your personal data or receive a copy of your personal data
  • restrict or object to the active processing of your data
  • ask us to share (port) your personal information to another entity
  • withdraw consent you provided to us to process your data, 
  • lodge a complaint with a statutory authority, and
  • such other rights as may be relevant under applicable law.

To exercise these rights, you can write to us at privacy@hutz.co.za. We will respond to your request in accordance with the applicable law.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at privacy@hutz.co.za.

Do note that if you do not allow us to collect or process the required personal information or withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most online services, our website uses first-party and third-party cookies for several purposes. First- party cookies are mostly necessary for the website to function in the right way, and they do not collect any of your personally identifiable data. Third-party cookies used on our website are mainly for the understanding of how the website performs, how you interact with our website, keeping our services secure, all in all providing you with a better and improved user experience, and helping speed up your future interactions on our website.

Managing cookie preferences

You can change your cookie preferences at any time by clicking on the button at the bottom of the page. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to support documents on how to manage and delete cookies from the major web browsers:

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Internet Explorer: https://support.microsoft.com/en-us/windows/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678

If you are using any other web browser, please visit your browser’s official support documents.

EU users, please note: The processing of personal data collected by means of cookies, which are technically necessary for the provision of our offers, is carried out on the basis of Art. 6 (1) f) GDPR to protect our legitimate interest in the trouble-free provision of our offers on our website. Otherwise, we process your personal data in connection with cookies (in particular for the provision of certain functionalities, for analysis and advertising purposes and in connection with the third-party providers described below) only if you have given us prior consent to do so in accordance with Art. 6 (1) a) GDPR. The processing is for the purpose of advertising, market research and the design of our website to meet your needs.

Tools used for analysis and marketing

Google Analytics (with anonymization)

This website uses Google Analytics, a web analytics service provided by Google LLC, Amphitheatre Parkway Mountain View, CA 94043, USA (“Google Analytics”). We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained allow us to improve our offer and make it more interesting for you as a user. Google Analytics uses methods, such as cookies, which enable an analysis of your use of the website. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use the collected information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity to us. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

For users from the EU: We only use Google Analytics in connection with your personal data if you have given us your express consent in advance. Your consent is also the legal basis for the use of Google Analytics pursuant to Art. 6 (1) a) GDPR. You can decide yourself about the setting of cookies as described above in your cookie settings on our website and in particular deactivate previously activated cookies by deselecting the cookie group “Marketing” and thus revoke your consent. In addition, you can also deactivate the setting of cookies altogether in the settings of your browser. Your personal data collected in connection with Google Analytics anonymised and will be deleted or anonymised after 2 months.

In addition, you will find further information on setting and objection options and on data protection at Google as a whole in Google’s general data protection declaration at https://policies.google.com/privacy.

Facebook Pixel, Facebook Custom Audiences and Facebook-Conversion

On our website, we use the so-called “Facebook Pixel” from Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

With the help of the Facebook pixel, Facebook can determine visitors to our websites as a target group for the display of ads (so-called “Facebook ads”). Accordingly, we use Facebook Pixel to display Facebook Ads placed by us only to those Facebook users who also have an interest in our websites or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

For users from the EU: We only use the Facebook pixel if you have given us your express consent beforehand. Your consent is also the legal basis for the use of the Facebook Pixel pursuant to Art. 6 (1) a) GDPR. You can decide yourself about the setting of cookies as described above in your cookie settings on our website and in particular deactivate previously activated cookies by deselecting the cookie group “Marketing“ and thus revoke your consent. In addition, you can also deactivate the setting of cookies altogether in your browser settings. Your personal data collected in connection with Facebook Pixel will be deleted or anonymised after 14 months.

The processing of data and general information on the display of Facebook ads by Facebook is carried out within the framework of the data policy of Facebook https://www.facebook.com/policy.php. Specific information and details about the Facebook pixel and how it works can be found in Facebook’s help area.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Email marketing

If you have signed up for one of our newsletters or stated your interest in receiving information from Hutz Medical in another context, we are able to use your email address to send you information on the basis of your interests. You may object to the use of your data at any time if you are no longer interested in our information. To do so, simply click on the “Unsubscribe” link in the respective newsletter.

For EU users”: The legal basis for the processing of this data is the declaration of consent given by you within the meaning of Article 6(1) a) GDPR.

Social Media Platforms

In addition to its website, Hutz Medical also maintains online presences within social networks and platforms. This is how we communicate with our active customers, interested parties and online visitors (users). User data can also be processed outside the European Union. There may be risks for users due to the more difficult enforcement of their rights. User data is often processed for market research and advertising purposes and can be used to create user profiles based on user behaviour and the resulting interests. On the basis of these user profiles, advertisements can be placed inside and outside the platforms that are intended to correspond to the interests of the users. The user profiles also store data independent of the devices used by the users.

For EU users: The processing of users’ personal data, e.g. when communicating on social media, is based on our legitimate interests in effectively informing users and communicating with users pursuant to Art. 6 (1) f) GDPR.  If content from the respective providers of the platforms is integrated into our websites, the legal basis of the processing is Art. 6 (1) a) GDPR. Please inform yourself about the further presentation of the respective processing and the objection options and familiarise yourself with the information of the providers linked below.

YouTube

We have embedded videos from the YouTube video service of YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, on our website, whereby the video services are provided in the European Economic Area and in Switzerland by the European Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“YouTube”).

We only use the embedded YouTube videos in the so-called enhanced privacy mode. This means that YouTube does not store cookies for users who only visit the website with the embedded YouTube video and do not click on the video to start the playback of the YouTube video. If you click on the embedded YouTube video player on our website, YouTube may store cookies on your end device and may receive personal data from you. If you are logged in to YouTube at the same time, YouTube can assign any collected data to your YouTube account.

For users from the European Union: The processing of personal data in the context of the use of YouTube is based on Art. 6 (1) a) GDPR due to the declaration of consent you have given to play the respective video.

Further information on YouTube can be found at https://www.youtube.com/intl/de/howyoutubeworks/. Information on data processing and notes on data protection by YouTube can be found in the general data protection declaration of Google https://policies.google.com/privacy?hl=de&gl=de.

Grievance/Data Protection Officer

If you have any queries or concerns about the processing of your information that is available to us, you may email our Data Protection Officer at Hutz Medical on privacy@hutz.co.za. We will address your concerns in accordance with applicable law.